Terms & Conditions
Services (as defined below) rendered by eWorld Enjoy Pte. Ltd. (“Buy-Xbox-Live.com”) are subjected to these Terms of Service with exclusion of any other terms and conditions stipulated or referred to by you, the Customer. You acknowledge that you are aware of the contents of and agree to be bound by these Terms of Service. Any new features, upgrades, variations or new packages which are added to the current Service shall also be subject to these Terms of Service. Buy-Xbox-Live.com reserves the to right at its absolute and sole discretion to vary, modify, delete, update or suspend these Terms of Service (or any part thereof) without prior notice to you. As such, you understand and acknowledge that it is your duty to review these Terms of Service on a regular basis.
Should you breach any of these Terms of Service, Buy-Xbox-Live.com shall have the exclusive sole and absolute right to terminate, discontinue or withdraw the provision of the Service to you. In the event of a breach by you, Buy-Xbox-Live.com reserves its right to pursue any means or relief in so far as permitted by law, which includes but is not limited to injunction, damages and/or specific performance.
Description of the Service
- The services provided by Buy-Xbox-Live.com are made available and are accessible via this website.
- You understand and accept that your use (whether in the manner stipulated or otherwise) of the Service is at your own risk.
- The services currently provided by Buy-Xbox-Live.com include but shall not be limited to the following (the “Service”): Code sales and / or any other service made available by Buy-Xbox-Live.com from time to time.
- You must be 18 years or older to use the Service. Parental consent is needed or involvement shall be required in the event that you have not attained the age of 18.
- You must provide your full legal name, current address, a valid email address, and any other information needed in order to complete the signup process. All information provided by you shall be true, accurate, current and complete.
- You are responsible for keeping your password secure. You are responsible for maintaining the confidentiality of the password and account and are solely and fully responsible for all activities that occur under your password or account, whether or not you have authorized such activities or actions. Buy-Xbox-Live.com cannot and will not be liable for any loss or damage from your failure to maintain the security of your account and password.
1.1. Delivery Method:
- Codes are sent solely via email and by buying any game / software code on Buy-Xbox-Live.com you agree for Buy-Xbox-Live.com to keep the original retail box of the product. Only Buy-Xbox-Live.com will can chose if keep or destroy the original retail box of the product.
1.2. Delivary Destinations:
- Codes are delivered worldwide.
1.3. Delivery costs:
- Codes are shipped with no extra cost.
2.1. Products guarantees, returns and refunds:
- The Buy-Xbox-Live.com warranty policy is limited to certain conditions which are limited when dealing with digital products.
- Buy-Xbox-Live.com works with digital products and the guarantee is limited. The relation between Buy-Xbox-Live.com and the client finishes once the code is delivered by us and activated by the client (client has a maximum of 48 hours to activate the key after key is delivered). Any future problem/questions should be treat by the developer / publisher / distributor (and not us, the vendor).
- If you have any difficulties with the product you purchased, please contact us first (recommend you do so within 24 hours of receipt of the key - if it later, the warranty [limited to a maximum of 48 hours after key delivery] might be lost), a description of the problem with images or images taken with a digital camera to get a clear picture of the situation in which it is located. Although we will try to solve your problem can not be guaranteed. This process can take up to 30 days (usual: 24/48 hours) as we will have to get in touch with our suppliers and study the problem in depth.
- Product Codes: once the code has been delivered to and used by the customer there is no refund or reimbursement of any kind. We always try to keep the customer satisfied with which, in certain cases, we consider customer reward. We insist that the customer contact our customer service for any issue.
- Payments made with another payment type than Skrill (Moneybookers) or PayPal can be refunded only in the form of reward points or discount coupon. Refunds not made by reward points have a minimum 0,5€ fee + transactions fees. The customer may only use reward points to buy other products / services from Buy-Xbox-Live.com. Points and discount coupon only can be used on this webpage.
- The codes of the products may be returned within 3 days if not used. The refunds transaction fees may be payed by the client (if any) or by us if they are asked for reasons related with the breach of terms and conditions by side of Buy-Xbox-Live.com. The customer service of Buy-Xbox-Live.com has a total time of 30 days to verify the use and activation of the keys "unused" trying to sell them again. If it is shown that the key has not been used (usualy selling it to another customer), then a full refund will be processed within 10 days. Refunds will be made only by Rewards Points except Skrill and PayPal. If the key has already been activated, the customer loses the right to receive a refund. The customer is always checked by email for processing the refund.
Other Terms and Conditions
- No product is sent to the postal address of the purchaser. All products are only codes (made from: numbers, letters and other signs) that will be sent by email to the customer's account (on our website) with what the product was bought. These will be sent like text or image when available (Customer can not choose).
- In case of fraud (whether at the time to pay or enter false data) this will be reported and the orders will be canceled (Considering as fraud). We inform you that we have various security measures, which, despite putting false information, we may terminate with the data collected by our security systems. Likewise, any purchase you consider that threatened to Buy-Xbox-Live.com we reserve the right to cancel or take a certain time to examine them.
- Our customer service will try to answer in less than 30 minutes although in some cases it can take up to 48 hours. Similarly, delivery time and other data are given in the page of each product from our website.
- You are solely responsible for reading, understanding and knowing all the data related to the product you're purchasing.
- If you do not receive the product or it does not work please get in touch immediately with our customer service.
- If we have doubts about the data you had inserted when registering on the webpage we could ask you to prove that the information is real.
- Your phone number can be used by us to call you or send an SMS for verify your identity.
Changes to Terms of Services
Last update of Terms and Conditions: 21/07/2013